
Privacy Policy – SWS Mechanical
Effective date: 15 August 2025
SWS Mechanical (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us through our website https://www.swsmech.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights regarding that information.
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1. Information We Collect
a. Information you provide directly
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Contact details – name, email address, phone number, and company name when you fill out a contact form, request a quote, or subscribe to our newsletter.
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Account information – if you create an account on the Site, we store your username, password (encrypted), and any profile details you add.
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Communications – content of emails, messages, or other communications you send to us.
b. Information collected automatically
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Device & usage data – IP address, browser type, operating system, device type, pages visited, time spent on pages, and referral URLs.
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Cookies & similar technologies – we use first‑party cookies, web beacons, and local storage to remember your preferences, keep you logged in, and analyze site performance.
c. Information from third‑party services
When you interact with embedded content (e.g., YouTube videos, Google Maps) or use social‑media login options, those providers may collect additional data in accordance with their own privacy policies.
2. How We Use Your Information
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Provide services – respond to inquiries, prepare quotes, schedule appointments, and deliver the products or services you request.
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Communications – send order confirmations, invoices, service updates, newsletters, and promotional offers (only if you have opted in).
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Improve the Site – analyze usage patterns, troubleshoot technical issues, and enhance functionality and design.
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Legal & safety – comply with applicable laws, enforce our Terms of Service, protect against fraud, and safeguard the rights of our users and business.
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Marketing (with consent) – personalize marketing messages and display targeted ads through Google Ads or Facebook Ads based on your browsing behavior on our Site.
3. Sharing & Disclosure
We do not sell your personal information. We may share it only in the following circumstances:
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Service providers – third‑party vendors that perform functions on our behalf (e.g., web hosting, email delivery, analytics, payment processing). They are contractually obligated to protect your data and use it solely for the services we request.
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Legal requirements – when required by law, a court order, or governmental request, or to protect our rights, safety, or property.
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Business transfers – in the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, provided the new entity follows comparable privacy protections.
4. Cookies & Tracking Technologies
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Essential cookies – enable core Site functions such as navigation and secure login.
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Performance cookies – collect aggregate data (e.g., Google Analytics) to understand how visitors use the Site.
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Advertising cookies – used by third‑party ad networks to deliver relevant ads based on your browsing activity.
You can manage or disable cookies through your browser settings; however, disabling essential cookies may affect Site functionality.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Typically:
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Contact form submissions – 2 years.
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Account data – until you delete your account or request removal.
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Marketing communications – until you unsubscribe or withdraw consent.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
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Access – request a copy of the personal data we hold about you.
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Correction – ask us to correct inaccurate or incomplete information.
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Deletion – request removal of your data (subject to legal exceptions).
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Restriction – limit how we process your data.
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Portability – receive your data in a structured, commonly used format.
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Objection – object to processing for direct marketing or legitimate‑interest purposes.
To exercise any of these rights, please contact us using the details in Section 9.
For California residents: Under the California Consumer Privacy Act (CCPA), you have the right to request disclosure of the categories of personal information we collect, the purposes for which we use it, and the third parties with whom we share it. You may also request deletion of your personal information, subject to certain exemptions.
For EU/EEA residents: This policy complies with the General Data Protection Regulation (GDPR). You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been infringed.
7. Security
We implement reasonable administrative, technical, and physical safeguards (e.g., SSL/TLS encryption, firewalls, and restricted access) to protect your personal information from unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is 100 % secure; therefore, we cannot guarantee absolute security.
8. International Transfers
Our service providers may process data in countries outside the United States, including the European Economic Area. We rely on standard contractual clauses, the EU‑U.S. Privacy Shield (where applicable), or other lawful mechanisms to ensure an adequate level of protection.
9. Contact Information
If you have questions, concerns, or wish to exercise your privacy rights, please contact our Privacy Officer:
SWS Mechanical
Privacy Officer: Richard Naylor
Phone: 801‑233‑3325
Email: privacy@swsmech.com
Mailing address: 14505 S Center Point Way, Bluffdale, UT 84065
We will respond to all reasonable requests within 30 days.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective date” at the top will indicate the most recent revision. We encourage you to review this page periodically. Continued use of the Site after any changes constitutes your acceptance of the revised policy.
This Privacy Policy is provided for informational purposes only and does not constitute legal advice.